Shangri-La Hotel Bangkok

Shangri-La Hotel Bangkok, perched along the Chao Phraya River, is a luxurious oasis in the heart of Bangkok, Thailand. With its elegant Thai-inspired décor and world-class amenities, the hotel offers an enchanting retreat for discerning travellers. Guests can enjoy dining experiences, relax by the poolside oasis, and rejuvenate at CHI, The Spa. Every moment at Shangri-La Hotel Bangkok is infused with warmth and hospitality.

My arrival experience: I had a little wait to check in, but I received top-notch professional service. A receptionist escorted me to the room.

What I like the most: The service is the best I’ve seen from Shangri-La.

What about the food: The breakfast buffet was extremely crowded, as you would expect in a hotel with 802 rooms. Some of the buffet food was very good, but I missed high-quality imported food.

What about the service: Most staff are very professional and well-trained, but the receptionist escorting me to the room just left me there without offering a room orientation. There was a long wait to check out, but this is a very big hotel, so it was the expected downside. The service is some of the best I’ve seen from Shangri-La, but the many rooms make you feel more like a room number than a guest. Nothing is personalized, but when you need service, it’s professional.

What about the rooms? They are beautiful and the second best I have seen from Shangri-La, just behind Lhasa. My standard room had a comfortable bed, a working desk, a separate rain shower and a bathtub. The amenities found at most Shangri-La, including this one, make showering an unpleasant experience. I hope they will change to L’Occitane, like their property in Chengdu. I would recommend bringing your amenities, but you might have a different opinion about them than I do. The rooms are a selling point at Shangri-La, but the main reason to stay would be the top professional service and great facilities in a hotel that works.

Number of rooms: 802.

Website: www.shangri-la.com/bangkok

Type of property: City hotel.

Location: Bangkok, Thailand.

Facilities: Spa, swimming pool, gym and business/meeting facilities.

Complimentary internet: Yes, and fast.

My overall impression: Great experience.