Regent Phuket Cape Panwa
Archive article. Update: The hotel is no longer a Regent.
Regent Phuket Cape Panwa is a luxurious resort located on the beautiful southeastern tip of Phuket, Thailand. Known for its elegant suites and villas with stunning ocean views, it offers world-class amenities including a relaxing spa, fine dining, and a private beach. Guests can enjoy personalized service and a peaceful atmosphere, making it an ideal destination for a relaxing and upscale vacation. The Regent Cape Panwa is one of the latest additions to the many luxury hotels in Phuket, but after my one-night stay, I am happy to conclude it’s my favourite in Phuket.
It all started with the airport pick up where I was greeted by their airport representative with a smile before being escorted to their car. The car was fantastic. Drinks of your own choice and a cold towel. Furthermore, wireless internet made it the best airport transfer I have ever had. It’s a big plus in my opinion. When you arrive in Phuket after many hours without internet it was very valuable.
The arrival experience was very impressive as well. I was greeted by the management and the kind lobby staff. I was right after escorted to my room with excitement. I stayed in a Pool Villa which was truly great. It had a beautiful design with similarities to The Chedi in Chiang Mai and it’s actually the same designer. The bed was, however, not my personal preference as it was a bit hard. I prefer a soft one. The bed would be the only thing I didn’t like about the villa. It was fantastic and on a level with the best pool villas I have stayed in other exotic destinations I have been to. The internet was complimentary and fast as you would expect.
The service is always important at a resort and a big reason to travel to Thailand. The kindness and smile are natural for the Thai people and not something the hotel needs to train them to do. The Regent has already a very high level of service. The service in the lobby, on the phone and in the restaurants was professional and all staff I talked to were kind. Many of them have experience with similar high-end resorts, which makes it easier for a new resort to deliver from day one. On a negative point, some might find 105 rooms total to be a lot.
The food was fantastic and could deserve a Michelin star if the Michelin Guide covered Thailand. Their chef Justin Baziuk is a top professional and makes world-class food at reasonable prices. 8 dollars for pasta with Australian beef is great value, unlike some other chain hotels that overprice their food.
Finally, it’s worth to mention their great and brand new facilities. Their spa is at a very high level as well and I was having a great spa treatment there. The professional and kind therapist served me a ginger tea after the treatment.
The Regent Phuket gets it right. Their opening special rates are fantastic value for money, especially when you compare them with other choices in Phuket. I would rank it as a truly great experience and a resort felt like a Four Seasons Resort. 
